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Hi All, BSC Solutions Inc., a Global IT Solution provider headquartered in Troy, Michigan with operations in India and Middle East and has over 15 years of IT and consulting experience.
Rate: $ 20/Hr, DOE Only on W2 Experience: 3+ Years
The Technical Support Specialist (TSS) represents as a first point of contact to all callers. A TSS is responsible for providing technical support to customers via the telephone and/or electronic format. A TSS is responsible for solving moderately complex issues regarding functionality and usage of products. A TSS must possess capable analysis & troubleshooting skills and the ability to diagnose issues and communicate with customers within the product offering and the environments they operate. Effective communication skills are required, both written and verbal. A TSS is expected approach their work in a detail-oriented, well-organized fashion and to further develop a thorough knowledge of products and understanding of standard and customer-specific EDI business processes.
Skills:
Please do read the full requirement & if interested in the above position, then kindly email us your Updated Resume with your Rate Expectations and Availability at the earliest.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Regards, BSC Solutions, Inc
Skype: harsha.sadashiva Yahoo IM: harsha_professionalaccess G Talk: harshas.sadashiva | |
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